Please note, refunds will be denied if the orders are delivered to wrong address due to customer error.
In order to obtain your refund, contact customer service by email at support@securitybulb360.com and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package and send back the unopened product to our fulfillment center at the address listed below, within thirty (30) days of the date you originally ordered the product.
In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days of the original purchase date. It is the responsibility of the customer (you) to pay for the return shipping.
Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.
*Goods must be retuned in original packaging in the same condition as your received. Please note refunds will be denied for damaged or missing products or packaging.
Return Address
Return Address
Fulfillment Center
PO Box 32017
Lakeland, FL 33802
Still need help? Create a support request with our customer service team and we'd be happy to help.